Want to update your civil ID photo in Kuwait? Here is described how to do it online through Sahel. world News

Want to update your civil ID photo in Kuwait? Here's how to make it online through Sahel

Through the Sahel app, Kuwait residents can now safely upload and update their civil ID photos without going to PACI offices/representative image.

Residents of Kuwait can now update their own Civil ID Online photo through Sahel app.
The process involves uploading passport-style image and confirming personal information.
The update is usually processed in 2-3 working days with SMS alert.

By mid -2025, the Public Authority for Civil Information (PACI) has enabled a completely digital method to update or upload a new photo for Kuwait’s civil ID through the Sahel Government Application. Both the citizens and migrants of Kuwaiti can now complete the online process completely, including uploading the passport-style image meeting involving the uploading the official criteria-which eliminates the need to visit PACI offices individually.

Why new service matters

This digital rollout is an important part of Kuwait’s government-wide digital change. This reduces bureaucracy obstacles, saves time for users, and align with PACI’s strategy to offer convenient public services through mobile platforms. The service is accessible through the Integrated Sahel app, which is widely adopted by residents for e-government transactions.

Photo update via Sahel app: Step – Step – Step

Install or open the Sahel app available on Google Play and App Store.
Go to “Personal Services”, then select PACI (Public Authority for Civil Information).
Choose “Add or update personal photos” option.
Upload required documents:
- A recent colored photo with a plain light-blue background, JPEG/PNG format, under 2 MB.
- A copy of the civil ID and, for residents, if necessary, passport copy or embassy letter.
Enter your civil ID number, serial number and mobile number, then certify through OTP.
Select your blood group.
submit request. You will get an application number through SMS.
Once approved, you are informed and a PACI can collect new civil IDs through a self-surplus kiosk.

Requirements and technical specifications

Photo format: JPEG, JPG, or PNG
Maximum file size: 2 MB
Dimensions: About 500 × 750 Pixel
Blue background, 70-80% frame with face
Any sunglasses or military uniform
The image should match the passport photo, especially for residents

These requirements align with the verified guidelines of PACI. The uploads that do not reconcile can be rejected, requiring re -uploads.

Eligibility: Who can use it

Kuwaiti’s citizens and non-Kuwati residents, including GCC citizens, are eligible. There are separate portals for each category but work through the same process.
At the age of five, minor children or whose photos of the photo can also use service.
The proof through passport, embassy certification and matching photos may be required for long -term residents.

Processing time and duty

Processing is usually completed within 2 to 3 working days.
Applicants receive SMS information with the status update.
Fee: KD5 (Electronically or paid on collection machine), as well as 0.250 KD fee for card printing envelopes.

Tips for general issues and avoidance

Photo rejection often occurs when the background is very bright or separated from passport portrait. If possible, use an exact passport image.
OTP Issues: Make sure you have ~ 50 filings in your mobile balance; To continue, you have to get the code.
Missure of Sahel app: Use the latest app version and switch device language if UI only shows Arabic.
If fails online, users can still visit PACI offices directly, residents often prefer the liberation tower unit, which is known for early processing.

Why is this a big step

Users can complete the entire photo update online through smartphones, from authentication to submission, avoid long queues and manual forms.

Increased accuracy and compliance

The automatic verification of PACI reduces human error, while the image and document help specify the standards.

E ‘government ready for future

Sahel app is central for Kuwait’s digital ecosystem, it connects PACI, Moi and other ministries. This service launch core reflects widespread efforts to streamline individual data management. The launch of PACI of Civil ID Photo update feature through Sahel App is a significant improvement in public service distribution in Kuwait. It provides a simple, mobile-first process with clear stages, no office visits, transparent requirements and rapid changes. By integrating with Kuwait’s digital infrastructure, the service supports the ongoing digital modernization and user empowerment.