The Prophet’s mosque in Medina unveiled the 24/7 toll-free cloud contact center (80011111935), which aims to help Umrah pilgrims and visitors with questions about the rituals and guidance of worship, which was operated by the Cloud-based system for all fast, more reliable service. Sheikh Dr. The launch of the service inaugurated by Abdulrahman al-Sudis underlines the state’s commitment to merge with a tradition with innovation to deepen the spiritual experience in one of the most sacred sites of Islam.TL; Dr:
- The Prophet’s mosque in Medina introduced a toll-free cloud call service for pilgrims, offering religious guidance in many languages.
- The purpose of the service is to help Umrah visitors with questions about rituals, prayers and mosques facilities.
- The mosque, the second holiest site of Islam, expands digital initiatives to improve the pilgrim experience.
What new service provides
- The support was given immediately through the integrated cloud center by scholars or trained employees dedicated for worship-related inquiries.
- Taking advantage of cloud technology, service ensures real -time access, operational flexibility and ease of management.
- A fundamental step in providing institutional excellence, align with the digital change of Saudi Arabia under Vision 2030.
Prophet Mosque: A brief observation
The Prophet’s mosque in Medina is the second holiest mosque and is distinguished as a burial place of Prophet Muhammad (peace on it). It also includes al-Rawada al-Sharifa, which is considered one of the gardens of heaven, which is a high demand place for prayer and reflection. The mosque is in the form of a symbolic heart of Islamic history and devotion.The mosque offers extensive visitor services, not only spiritual, but practical, including multilingual guidance desk, smart digital screen, wheelchair access, lost-end-found and safe child care area. All these reflect the historical role of the mosque as both a sanctuary and a civil center.
Why does it matter
This development holds significant importance due to many reasons. By increasing spiritual access, it ensures that pilgrims around the world can get immediate, accurate guidance, which is particularly important when performing a sacred ritual in a foreign environment. It also represents the digital height of the tradition, as the cloud call center shows how modern technology can be used to respect and support centuries -old religious heritage. In addition, it establishes a global service model that not only strengthens the reputation of the mosque as a spiritual beacon, but is also committed to worshipers’ care and comfort as a thoughtful, forward -looking institution.The launch of the cloud call center in the Prophet mosque is more than a technical upgrade, it is a kind sign for modern pilgrims needs. By offering spiritual guidance on the push of a button, the mosque deepens its legacy, ensuring that visitors find clarity, comfort and relationship on their holy journey.
Fasting
- 1. What is toll-free number?
8001111935 is available around the clock for questioning related to the puja.
- 2. Who launched the service?
The service was inaugurated by Sheikh Dr.. Abdulrahman al-Sudis, head of the administration of religious affairs.
- 3. What technology strength does service give service?
It runs on a cloud-based call center, improves accountability, scalability and operational efficiency.
- 4. What makes the Prophet mosque special?
It is the second largest site in Islam, which has the Prophet’s Tomb and the holy al-Rawada, which holds deep religious significance.
- 5. What are other pilgrim services available in the mosque?
Services include multilingual guidance, childcare facilities, accessibility support, smart navigation tools and spiritual education platforms.
