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Pennsylvania officials reported statewide issues on Friday with 911 system of the state.
Pennsylvania Emergency Management Agency (PEMA) said in a warning on Friday, “Pennsylvania is experiencing a statewide stop 911 outage.” “Individuals who experience issues contacting 911 are asked to contact their local 911 Center on their non-pair-time lines. Check your (county) social media and website for more information.”
Pema Director Randy Padfield insisted at a news conference that the issues were stalled and started around 2 pm when some of the calls failed to distribute.
PAMA’s 911 team immediately began an investigation into the issue, “to identify the root cause of the issue as a standard exercise,” said Padfield.
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Pennsylvania officials on Friday reported statewide issues with 911 systems. (Getty)
He said that a conference bridge line was set up among all public safety reply points. And because many counties were reporting the same issue and the reason was not identified, “by an abundance of caution, a state -wide wireless emergency alert and emergency alert system message was sent to the public to stop and inform the issues,” he said.
He said, “Currently, our teams are engaged with public safety answering points or 911 centers and the next Jane 911 service provider, monitoring the system, and the system has some stopping connectivity issues at this time.” “They are still trying to troubleshoot.”
He said that while the cause has been identified so far, most of the calls are undergoing, and if they need help, they should continue calling 911.
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If no call passes, “they should use the backup seven-class administrative line or follow the instructions of their local 911 center or public safety answer point,” he said. But he urged people not to call 911 to test it if it is working.
“If they test the system and hang on the system, it is considered an abandoned call,” he explained. “911 centers have to go back and check that call. Therefore, we ask for public cooperation. As we continue, we will provide additional updates with being available.”
He said that the next gene 911 system is the “tremendous” volume of excess.
Padfield said, “We have noticed that it actually performs innocent for many serious weather events, where a lot of 911 calls are coming in the system,” saying that the situation is a “discrepancy for us and the next gene 911 service provider.
If the call does not pass through the call, “they should use the backup seven-class administrative line or follow the instructions of their local 911 center or public safety reply,” said the PEMA director said, urged people, urged people whether it was working. (Getty)
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“We want to solve it in the shortest time.”
Pennsylvania village. Josh Shapiro said on the X on Friday that he was currently having a “Ruk -Ruk and 911 outage in parts of Pennsylvania. We are at the top of the issue and are working to restore the entire service as soon as possible.
