It is a sunshine on Saturday in August and is just running in Rachel Sussex is almost empty. There are only three passengers on the lower deck.
But how empty it is, just not calm – because someone is watching rugby without a headphone.
When Rachel asks the passenger to shut down his phone because it is distracting him, he calls him “the most unhappy bus driver who came throughout his life” and gets off the bus in a week.
“it was [acting] Like a small 10 -year -old boy, “Rachel says, we have changed to protect his identity.
From destroying music, tickek videos and Instagram reels to making video calls on the speaker phone, some people on public transport in the UK say they are fed up with noise passengers.
2,015 In a August August survey of Britain, research and consultation is more commonly more than more than 93%, saying that they did not think it was acceptable to play loud music in a train.
It can also be a pain for employees, with employees in Northern Rail Entry It is one of the worst passenger habits.
Transport for London (TFL) is now Trying to push back against this behavior Urged passengers to use the headphones while hearing music or videos with posters on buses and tubes.
The BBC talked to the passengers on public transport about their experiences with noise -shore neighbors – and do they think that the poster goes far away to display.
Alesia Forzinetti and her two children take almost every day to travel around Kingston on Tems during the summer holidays.
She believes that whatever trip she travels, she destroys at least one person from her phone.
“It happens every time,” 43 -year -old says, it is “really, really annoying”.
Disappointed by noise, Alesia says that she sometimes resorts to get off the bus and wait for the next one – especially when people are listening to music with clear songs and she is traveling with her children.
She says that she would not believe they reject the sound.
This is “very disturbing” when people take a loud phone call in the bus, 42 -year -old Siyanti Dutta says.
She says, “Sometimes listening to someone’s personal conversation is quite embarrassing, with all her personal details,” she says.
“I wish I couldn’t hear it, but it is not impossible to hear it in such a limited place.”
This recently includes a bus trip, where Siyanti heard a passenger complaining about his mother -in -law in detail.
“Little thought can lead a long way,” she says.
Sometimes the music of other people is so loud on buses and trains that in Kathleen Walsh, Greater Manchester, can hear it through their headphones.
“It just drives me bend”, “says 73 -year -old, when people leave videos, music and films on public transport, call 73 -year -old.
There is a rebel for him when parents bring a phone or other device to their children “and they have it completely strange”, she says.
There are already some laws to prevent noise behavior. This includes a bylaw for this Railway In England, Wales and Scotland TFL Services restricting people by blotting voices loudly with a phone on trains and tubes.
there are also Regulations In England, Wales and Scotland allowed drivers and police officers to remove a passenger from a bus or coach, which causes other passengers to “annoyed”.
A TFL spokesperson told the BBC that passengers who refuse to follow the employees and violate bye and coach rules, can be prosecuted and fined up to £ 1,000.
“The customer usually complies, but if it fails, the enforcement officers can deny the journey, remove them from the network and/or refer to them for prosecution,” the spokesperson says.
In 2024, no passenger was prosecuted on its network under TFL Bylaw.
Other transport operators discourage noise passengers on their services.
Transport for Greater Manchester says that employee will challenge passengers with a loud phone on trams and buses’ bee networks, if necessary, Mercyriry says that British transport police officers are available for help if a situation increases, “although it is extremely rare in relation to noise complaints”.
Some train operators like Avanti West Coast, Great Western Railway and Lner have also dedicated quiet vehicles.
The bus driver, Rachel says that the behavior of noise can be highly disruptive when he is driving.
“She is running enough in front of me,” she says. “That’s what I need to focus, not what is happening behind me inside the bus.”
“I also work on the basis that if it is harassing me, it should bother everyone,” she says.
So why do people do this?
This type of behavior has “become normal”, says Rachel, “as a speaker” with people using the phone.
“It’s just so much, so unpleasant,” Connor James says, who lives in East London and listens to music on public transport – but always has a headphone.
He thinks that the problem is worse in cities, where “you separate yourself” and may not worry much about harassing fellow travelers.
“Perhaps they don’t have that much self-awareness,” 32-year-old says.
Will installing a poster be sufficient?
Posters urging passengers to use the headphones will now be added to the Elizabeth line and will appear in other TFL services from autumn.
This is a similar approach with its campaign against sexual harassment Poster In 2021, about behaviors such as staring, touching and cat-jolling in the network of TFL.
Other transport operators are also wondering how they deal with such behavior on their network.
C2C, which operates trains in the east of England, says it is “welcome[s] Discussion about improving passenger etiquette and reducing disruptive behavior “.
Meanwhile, transport for Wales says that it is “implementing new customer messages to promote respectable and brainy behavior”.
Brighton and How Buses also say that it is reviewing “how we encourage passengers to be more thoughtful for others while traveling in our buses”.
Passengers told the BBC that they welcome the decision to add posters about nuisance noise.
But some suspect that the poster and the same social media campaign will be sufficient to change the behavior of the people.
Rachel agrees and says that passengers often do not feel comfortable to reject their voice from others. She thinks that more employees are required on public transport to reprimand noise passengers.
Rachel says, “I don’t think people who do so feel any crime and responsibility.”