The cum-up chief executive has confirmed that all its 6.5 million members had stolen their data in a cyber attack on the retailer in April.
“I was destroyed that information was taken. I was also devastated by the effect that it tried to include all this along with our colleagues,” Shirin Khauri-Haq told the BBC breakfast in his first public interview since hack.
“There was no financial data, no transaction data, but it was the name and addresses and contact information that was lost,” he said.
Ms. Khauri-Haq said that she would not withdraw from her role, but said she was “incredibly sorry” for the attack.
Cum-up was one of three retailers, as well as Marks and Spencer (M&S) and Harods Which was victims of cyber attacks in spring this year.
Cooperativeness Announced on 30 April It was hacked, initially saying that it would only be a “small impact” at its call center and back office.
But after days, after the alleged hackers were approached, BBC News revealed that customer and employee data was accessed.
Cooperativeness Again accepted Criminals had “data related to a significant number of our current and previous members”.
BBC News later discovered from alleged attackers that the company Internet cut The deployment of ransomware causes more disruption from the IT network in Nick of time to prevent hackers.
There was also M&S Customer data stolenAnd still normalizing your system back After heavy disintegration The cost of which is millions of pounds.
Last week, National Crime Agency (NCA) said Four people were arrested Regarding hack on co-op and M&S
A 20 -year -old woman was arrested in Staffordshire, and three men – at the age of 17 to 19 – were detained in London and West Midlands.
He was caught on suspicion of complication of computers Act crimes, blackmail, money laundering and an organized crime group activities.
Additional reporting by Charlotte Edwards.
