Officers in Oman have introduced a digital system, allowing drivers and vehicle owners to easily pay for damage caused by public road infrastructure after traffic accidents, all through a safe online portal. This initiative, which is part of a broad push for digital changes, strengthens the disposal of the repair cost of infrastructure for the areas affected in traffic signals, barriers and accidents in accidents.TL; Dr:
- Oman’s
Muscat municipality Now enables electronic submission and payment to the damage to the infrastructure of the road after traffic accidents. - Process requires official damage evaluation
Royal Oman Police After online application and review. - A technical team inspects, repairs, and provides a cost report, after which payment can be made and a clearance letter can be issued.
How does the process work
When a traffic accident damages public property such as streetlights, traffic signals, barrier, asphalt, road paint, or landscaping, the responsible person will have to get damage form from the Royal Oman Police. This assessment form covers the type, range and estimated cost of repair. The responsible driver or vehicle owner submits the application electronically through the Muscat Municipality portal, attaching the official assessment. The municipal staff review the request and send a special technical team to inspect the loss. The team prepares a detailed technical report, which completes the repair work and the final cost.Once the report is ready, the payment can be made online and the applicant receives an official withdrawal letter, confirming that all the arrears are fixed and recorded.
Impact and scope
The new e-service includes a wide range of damaged infrastructure, including, but not limited:
- Lighting poles
- Traffic signals and signals
- Iron and solid obstacles
- Asphalt layers and road scars
- Plant types and irrigation systems
- Shock-bodied obstacles and roadside security
In 2024, Oman recorded 338 accidents, including Muscat, Musandam, Al Dhakiliah, South and North Al Sharakiah and Al Dahirih regions, along with the incidents spreading in the regions, included vehicles hitting the objects of the fixed road. The purpose of this online system is to streamline these cases, reduce downtime for accident claims and repair, and increase transparency for both authorities and citizens.Oman’s online payment solution for damage to road infrastructure provides more efficiency for accident claims and repair settlements, which leads to the government’s easy, technology-operated civil services. The system not only improves administrative response to those involved in traffic accidents, but also helps the municipalities manage public property with clarity and speed.
Fasting
- 1. What is the new online service launched by Oman for road damage?
It is an e-payment system that allows drivers to deal with cost for damage to public road infrastructure due to traffic accidents. - 2. How does any apply to pay for road damage repair?
Drivers must first assess the official damage from the Royal Oman Police, then submit a request with the evaluationMuscat municipality online portal , - 3. What type of road infrastructure is covered by the payment system?
The service includes streetlights, traffic signals and damage to signs, barrier, asphalt, paint, plants and roadside safety equipment. - 4. How is the cost calculated and finally done?
A technical team inspects and repairs the damage before issuing a detailed report; Payment is then made online after a clearance letter.
