The Social Security Administration said it would continue to issue paper checks to the beneficiaries of the retirement program, which would be away from the already announced scheme to switch all payments on electronic deposits after 30 September.
On Wednesday, the Social Security Administration told CBS Manivatch that it would continue to issue paper checks for the beneficiaries who have no other means of receiving payment. A social security spokesperson said that the program would also insist on the benefits of electronic transfer to about 70 million beneficiaries, which, in an attempt to encourage the check recipients to switch to the recipients, said a social security spokesperson.
After the agency comes-face faces Said On July 14 that it will phase the paper check starting in October, which will cite the benefits of electronic deposits including rapid payment processing and increased security. The agency said that the end of the paper also leads to the Federal Government Money, which costs 50 cents with a cost of 50 cents, while the agency said at that time, compared to electronic fund transfer.
The policy was reversed to eliminate the paper check after Elizabeth Warren, a Democrat Senator of Massachusetts, met Social Security Commissioner Frank Bisignano on Wednesday morning and asked about the plan to close the paper check along with other changes in the agency.
“There are about 600,000 Americans who still receive their paper checks – it is a small part of those who receive social security payments, but it is a population that often requires a check through paper” vs. Electronic Deposit, Warren, said in a press call to discuss his meeting with Bisigno.
He said that Bisigno “made a commitment that no one would be left behind and those who have access to paper checks will get access to paper checks.”
Millions of people in the US are “anbaked”, which means they lack traditional bank accounts, often because they believe that they do not earn enough to qualify for an account or are concerned about costs or other issues, According To banker. Typically, these people rely on check-cashing services or other non-bank financial companies such as PayPal or Venom instead of banks.
About one of every five houses led by a person over 65 years of age, according to, has been unbank or underbank. RipThose who are underbank may have a bank account, but still mainly rely on alternative banking services, such as checking cashing installations, to handle your money.
Pay attention to customer service
Warren also said that he addressed other issues with Bisigno, including concerns. Major workforce reduction This year in social security administration, customer can affect service.
The senator said that Bisignano agreed to his request that the agency’s Inspector General of SSA make an independent audit to assess the status of customer service, such as call weight times and how many social security recipients are able to reach a human employee when they call for help.
Warren said, “More accurate data is completely necessary to make the social security administration accountable to that job.”
On Wednesday, Social Security Administration Said Customer service is improving, given that the agency has reduced its phone response time in 2025 to 18 minutes in 2025, below 30 minutes in 2024.
A social security administration spokesperson told CBS Manivatch, “There was a productive meeting with the senator Warren, the senator of Commissioner Bisignano, where he presented a better customer service matrix, which is currently felt in the phone, field offices and online.” “Senator Warren reacted positively to many indicators, especially low phones and field office weight Times, claims a reduction in disability up to 25% and the speed with which SSFA payment was completed – give months before schedule.”